Improving our leadership vision via better hearing
For years we’ve heard how important it is to become a strong visionary leader – to become a seer of a preferred future, and then to creatively bring that into the minds and hearts of our ‘followers’ via good language imagery, metaphor and story. Leonard Sweet, my DMIN professor, a man who speaks so wisely on many fronts and who has greatly expanded my own understanding of leadership in the body of Christ, has this gem to offer regarding the place of hearing in mature leadership for the 21st century:
“The key to leadership is making the inaudible become audible and the invisible become visible. The initial mode of leadership is receptivity: hearing, not speaking. A hearing heart picks up signals rather in the way radio receivers pick up waves from the ether. In fact, sometimes you ‘hear’ it from its absence as much as from its presence.
Note the choice of the word hearing, not listening. There is a difference. You can listen and not hear. Many people are ‘listened to’; few people are truly ‘heard.’ Hearing connects us to that which is unseen and unsaid.
Managers see into sound. Leaders hear into speech and sight. When Saul of Tarsus was called from managing a problem to leading a people, he heard and heeded the voice that others could not interpret.
One of the greatest achievements of life is not a seeing mind but a hearing heart. The ears, not the eyes, are the gateway to leadership. Sight transforms the world into an object. Sound treats the world as a subject. Sight is distancing. Sound is enveloping. When visions are seen, paradoxically, reality is blinked. When visions are heard, leaders open themselves to what the world needs and to new possibilities of truth. Jesus identified himself by what he heard: ‘what I have heard…I tell the world.
Voice-activated leadership moves from vision to vibration, from eye to ear, from structure to rhythm. Instead of squinting at the future, perhaps we should keep our ears cocked and become ‘all ears.” You are what you hear more than you are what you see.
We naturally prefer the eyes to the ears because when we look with our eyes we are in control of reality…When we hear with our ears, we are vulnerable to reality…With the eyes we can construct our own reality; with the ears we have to deal with situations as they really are.
Voice-activated leaders combine a designing eye with a discerning ear. In fact, discern comes from the Hebrew word that means “to hear.” Hence the beginning of the capstone summation of Hebrew faith known as the Schema: ‘Hear, O Israel’ – which is equally translated ‘Discern, O Israel’ – “The Lord our God, the LORD is one. Love the LORD Your God with all your heart and with all your soul and with all your strength...
Peter Drucker once remarked that 60 percent of the problems in the workplace result from faulty communications. The percentages could only increase in regard to leadership, the very essence of which is communications. Why are communications sometimes so faulty? Too much designing eye; not enough discerning ear. The leader’s lot is constant hearing, constant communication, and continuous feedback loops.
A leader’s first task is hearing. Leaders don’t ‘see’ a vision. Leaders ‘hear’ a vision. Sound becomes sight. Vibrations become visions. The voice arrests; the vision directs. In fact, some people who have perfect pitch actually hear in colors. That’s why perfect pitch is also known as ‘color hearing.’…Leaders hear life. They hear other people. Yet so much of our time in the church context is spent talking, as if we can talk our way into leadership…I am convinced we spend way too much time making noise rather than listening to the vibrations of the very people we are called to lead."
Source: Leonard Sweet, Summoned to Lead (Grand Rapids: Zondervan, 2004), 57-60.

